How To Check MTN Airtime Balance (Updated USSD Code)

Temiloluwa Abiola
By Temiloluwa Abiola - Lead Writer
7 Min Read

Have you ever found yourself in a situation where you needed to check your MTN airtime balance urgently, but the USSD code you thought would work, *556#, suddenly didn’t work? Don’t worry because we have got you covered with the latest USSD code and steps to check your MTN airtime balance.

The Nigerian Communications Commission (NCC) instructed all telecommunications networks to use a unified code, *310#. This code ensures that you can effortlessly check your airtime balance whenever and wherever you need it.

In this article, we will not only walk you through the step-by-step process of checking your MTN airtime balance using the latest USSD code, but we will also provide you with other ways to check your MTN airtime balance.

Using SMS

Checking your MTN airtime balance is just as convenient for those who prefer a text message approach. Here’s how you can do it:

  • Open your messaging app on your mobile phone.
  • Create a new message.
  • In the message body, type either “BAL” or “Balance” (without quotation marks).
  • Send the message to 131.

Within moments, you’ll receive an SMS with all the details about your airtime balance. It’s a hassle-free way to stay informed.

Check using USSD code (*310#)

To easily check your MTN airtime balance, follow these steps:

  • Open your phone’s dialer app.
  • Dial *310# using your phone’s keypad.
  • Press the call button and wait for a moment.
  • Your MTN airtime balance will appear on your screen in no time. You will also receive a detailed SMS report of your airtime balance for your convenience.

Using The My MTN App 

To check your MTN airtime balance, follow these steps:

  • Download and install the MyMTN App from the Google Play Store (for Android) or the App Store (for iOS).
  • Open the app and sign in or create an account using your MTN phone number.
  • Once logged in, you can see your airtime balance on the app’s interface.

The MyMTN App also provides other helpful features, such as managing data usage, subscribing to data plans, and recharging your account. It’s a convenient app that covers all your MTN-related needs.

Using MTN Customer Care Service 

To check your MTN airtime balance and get help with any issues, you can contact MTN’s customer care team. There are a few options:

  • Call 180 from your MTN line or dial 08031000300 from other networks. Follow the instructions to speak with a customer care representative and ask about your airtime balance.
  • Add MTN’s WhatsApp contact, 09033000001, and send a message requesting your airtime balance. A customer care representative will reply with the details.

MTN’s customer care team will assist you and ensure you have the information you need about your airtime balance.

Using Zigi, MTN chatbox

MTN has a digital assistant, Zigi, who can help you with questions about their products and services. You can use Zigi on platforms like Telegram, Facebook Messenger, WhatsApp, or the MTN Nigeria website. 

To check your balance using Zigi, just open the chatbot on your chosen platform and ask for your data balance. You’ll get an immediate response with the details. 

One important thing to note is that you’ll need an internet connection to use Zigi, but you don’t need airtime. To purchase Zigi, you must register by verifying your details with a one-time password (OTP). 

Zigi is available in English and can be used by MTN customers and non-customers. It’s a convenient way to get information and support from MTN.

Through the MTN Website

To check your MTN airtime balance through the MTN Nigeria website, follow these steps:

  • Open a web browser on your device.
  • Go to the MTN Nigeria website
  • Look for the “Check Balance” or “My Account” section on the website’s homepage or relevant page.
  • Enter your phone number as instructed within that section.
  • Follow the on-screen instructions provided to access and view your airtime balance.

Using the MTN Nigeria website is a convenient way to check your airtime balance and manage your account online.

What Are The New MTN Codes?

These are the new MTN codes

  1.  300: New customer care number for MTN.
  2. *303#: New MTN USSD code for borrowing airtime and data.
  3. *305#: New VAS code on the MTN network.
  4. *310#: New MTN USSD code for checking airtime balance.
  5. *311#: New MTN USSD code for recharging airtime.
  6. *312#: New MTN USSD code for buying data bundles.
  7. *321#: New MTN USSD code for sharing data with others.
  8. *323#: New MTN USSD code for checking data balance.
  9. *996#: New code for NIN-related services on MTN.

How Do I Check my MTN Gifted Airtime balance?

To check your gifted airtime or data balance on MTN, follow the steps below:

1. Dial *310# on your MTN mobile phone.

2. Press the call button to initiate the request.

3. You will receive a message displaying your gifted data balance and the validity period.

Alternatively, you can also check your gifted airtime balance by sending a text message with the keyword “BALANCE” to the short number 310. MTN will respond with a message containing your gifted data balance information.

Conclusion  

In conclusion, staying informed about your MTN airtime balance is crucial in today’s connected world. By using the simple and convenient methods provided, such as checking through the USSD code *310#, sending a text message, or using the MyMTN App, you can easily monitor your airtime and data usage.

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